FAQ

Yes, provide us with the medication and clear instructions and we'll be happy to do that for you.

6:30am to 6:30pm Monday through Friday.

Give us a call

We get these calls a lot, so you're not alone! We'll need to speak to your directly to get the specifics, but most dogs can socialize properly when paired with the correct dog/s for his or her play style. Properly assessing your dogs social skills -- or limitations makes all the difference.

The cost is $32.00 per day. We also offer visit packages, that reduce the daily rate. Please see above for package details.

We believe that a balance of play and rest are important to your dogs physical and behavioral health! Play times last anywhere from 30 minutes to 1 hour each, and are followed by crate/down time for water and a nap! Then it's out for potty and another play group! The cycle repeats a minimum 4 times per day-sometimes 5 times. Play groups start at 8:30 and rotate as outlined above, until 4pm.

Play groups are organized by a dog's play style and comfort level/social history to start. From there, close monitoring and updates in your dogs play groups are made as appropriate. We determine which dog(s) he/she will meet first, by the information we gather from you when you call to register.

For pups *under 6 months of age we require veterinary record of; a minimum of 2 distemper series vaccines, bordetella, and a fecal check current within the past 90 days. For dogs *6 months of age and older we require veterinary record of; current distemper series, bordetella, rabies, and a fecal check that is current within the past 90 days.

Pups can start as soon as they've had a minimum of 2 distemper series vaccines, bordetella, and a fecal check - this may be as early as 8-10 weeks.

Clicker training provides a positive reinforcement approach to training that is effective, and fun for both you and your dog! A more "traditional" approach involves the use of equipment such as choke, pinch, prong,and shock collars in an attempt to train the dog to engage in behavior - or to avoid behavior - to prevent a painful consequence. Traditional approaches often lead to new or worsening behavioral problems. Clicker training is not only amazingly effective, it's completely safe and fun for both ends of the leash!

Dogs are VERY good discriminators and will easily differentiate between the sound of the clicker, and other sounds.

This is the biggest misconception about clicker training and we hear it a lot! The clicker is used to teach and strengthen new behaviors. Once a behavior is learned and put on cue, you'll click for that behavior less often, and eventually not at all. Once your dog is clicker trained, they'll never forget it, so you'll have a tool to use to teach new behaviors (or refresh already-learned behaviors!) for the rest of your dogs life!!

Reinforcement strengthens behavior, but the timing of reinforcement will determine which behavior the dog will choose to repeat! If reinforcement (i.e. a food reward) does not occur as the dog is actually engaged in the target behavior, h/she will not make the connection between the two events. The clicker provides a 'bridge' - sometimes called a 'behavior marker' - between the behavior and the reward for that behavior (as predicted by the click!) which helps the dog make the connection clearly and immediately. They'll learn to repeat behaviors that make the click happen because the click means a treat/reward is coming, creating a fast and effective learning experience for you and your dog. Unless you have the food treat delivered to your dog consistently as the target behavior is happening - which is impossible for most people - you'll need some way to bridge the behavior and the consequence...this is why the clicker is so effective!!

Clicker training works on 2 primary learning principles: Classical (making associations) and operant (behavior = consequence). First, the sound of the clicker is followed immediately and repetitiously with food (click/treat, click/treat, click/treat). This process teaches the dog that the sound of the clicker is significant, and he learns to predict the delivery of a treat when he hears it. From there, the click sound (because it now predicts the delivery of food!) will serve to positively reinforce behavior and teach your dog to repeat the behavior/s which make the click happen!

It's a positive reinforcement-based training method that teaches the dog to repeat behavior/s that make the click happen! The clicker is a training tool that teaches new behavior quickly and effectively, and is a lot of fun for both dog and human! It's simply never, ever necessary to use force, fear, or intimidation in training. Clicker training enhances the bond between you and your dog as you enjoy the training process together!

You could, but there are a couple of reasons the clicker is more effective than a verbal marker. First,verbal markers (words like, "yes!" or "good!") are commonly used in everyday conversations which can effect their significance to the dog and dampen their effectiveness overall. Second,the word is not likely to sound the same consistently - and even subtle changes in intonation may confuse the dog. The clicker's very distinct and consistent sound makes it easier for the dog.

No! It's very simple, and our students agree! All you have to do is develop your timing skills, so you're clicking for behavior you like as it occurs! Timing is critical in dog training, regardless of the method. Clicker students find timing their click properly far easier - and a lot more pleasant! - than trying to properly time punishments or 'corrections' for unwanted behavior!!

You would be surprised how fast dogs learn which click belongs to them!! The "connection" between you and your dog builds quickly and s/he'll realize in no time that the click came from you for his/her behavior!

While we are happy to offer transfer options (see below for details), we do not offer refunds.

1. Call to let us know 3 business days or more before the start date of your class, and we will transfer you to a future class session, at no additional charge. *Limit one transfer at no charge. If you need to transfer more than once, a 50.00 fee applies on each transfer* 2. If your class has not yet begun, we'd be glad to transfer class funds to private in-home training instead-a $50 transfer fee will apply. *This option does not apply to specialty classes* 3. If your class has already begun, but you have not attended any of your classes yet, we'd be glad to transfer class funds to private in-home training instead - a $50 transfer fee will apply. *This option does not apply to specialty classes* **If you qualify for class fund transfer as outlined above please note- in-home training rates vary based upon the behaviors being worked with, so there may be additional charges above what you have already paid for class. 4. You may transfer class funds to our daycare program at no additional charge.

Our puppy program provides a safe, enjoyable learning environment that will help set the foundation for a wonderful life ahead for you and your new puppy. Our instructors specialize in how pups learn, and how best to teach them. Throughout this 6 week course, which meets once per week for 90 minutes, we'll teach you how to overcome all the common puppyhood challenges you're facing (or bound to face!), and do our best to see to it that you and your pup have a safe, and successful learning experience together!

Kids 8 years and older can accompany parent/s to observe puppy class. Kids 13 years and older can accompany parent/s and handle the puppy during class as long as our Handlers Waiver has been filled out and signed by parent/guardian.

Give us a call

Pups are ready as soon as they've had a minimum of 2 distemper series vaccines, bordatella, and a fecal check. This could be as early as 8-10 weeks!

Our classes do fill quickly, and well in advance, so if you need help now, but find that the soonest-starting pup classes are already full, there are options! Consider our Puppy Primer Package, which will help you get started with clicker training, provide you one-on-one help with the behaviors you're struggling with, and includes 2 days of daycare for your puppy, for additional socialization opportunities. Click here for more info.

We encourage all who live with the dog and meet the age requirement, to attend class together.

We require one person from the family to handle the puppy during class time, but encourage all family members (who meet age requirements) to attend/observe puppy class together.

Class funds are not pro-rated nor transferable to private in-home training (which is charged separately). Exceptions to this are indicated above. You may still transfer your remaining class funds to daycare if you so choose.

Puppy class is open to dogs 5 1/2 months or younger, but some exceptions may apply. If you have questions as to whether puppy class is right for you and your pup, please call us at 248.588.3222

Students must supply Trainers Academy, LLC with current vaccine records week 1: Bordetella DHLPP (Puppies are required to have a minimum of 2 in the series before beginning class) Fecal check current within 90 days of the class start date **NOTE: If your pup is taking medication to treat a parasite/s, they may attend class as long as you bring a copy of proof of treatment provided by your veterinarian.

We want you and your dog to get as much as you can out of your experience with us, so if you have to miss class during your session, we'll be happy to help you schedule to attend a make up for a missed Puppy or Intermediate class. For puppy class make ups, please call us for dates and times available for the week/s that you missed. In most cases, you will be able to attend your make up class with your puppy. For Intermediate class make ups, in most cases you'll be attending without your dog. Reason being that each class has a dynamic all it's own, and adding additional dog/s to an existing Intermediate class environment can be challenging and disruptive for all, including your dog. Students who have attended Intermediate make up sessions without their dogs, have consistently commented that it was helpful to be there to observe and learn without being distracted by their own dog! Specialty classes such as Advanced and Greyhounds Only, do not have a make up class option. Regardless of the class you're in, if you miss a week, you will still receive your weekly Training Guide so you can stay current with the lessons! Please give us a call to schedule your make up session, and please let us know if you have any questions.

We do not offer transfers options for this scenario, but you will continue to receive your emailed training guides each week as usual, so you can stay current with the lessons. Additionally, we suggest that you schedule and attend make up sessions for the week/s you've missed.

Is your dog shy? Does he bark at dogs or people? If you're not sure class is right for your dog, read this.

Intermediate class runs for 6 consecutive weeks, meets once per week for 90 minutes, and is a comprehensive step-by-step training program designed to teach you how to teach your dog to choose behaviors you want him to repeat. You will gain an understanding of how your dog learns, and how to best teach him using a positive reinforcement approach. Throughout the course, we'll provide guidance and support to help you learn the skills to transform your dogs behavior. Here's a glimpse of what you can look forward to our Intermediate Class: * Clicker training - learn how to teach behaviors such as coming when called, stay, leave it, and controlled/loose leash walking and more! * Problem solving Q&A - how and why it's important to prevent unwanted behavior as the first step to changing it * Reactivity prevention - teaching your dog to connect with you, and choose calm behavior, even in an exciting environment

We want you and your dog to get as much as you can out of your experience with us, so if you have to miss class during your session, we'll be happy to help you schedule to attend a make up for a missed Puppy or Intermediate class. For puppy class make ups, please call us for dates and times available for the week/s that you missed. In most cases, you will be able to attend your make up class with your puppy. For Intermediate class make ups, you'll be attending without your dog. Reason being that each class has a dynamic all it's own, and adding additional dog/s to an existing Intermediate class environment can be challenging and disruptive for all, including your dog. Students who have attended Intermediate make up sessions without their dogs, have consistently commented that it was helpful to be there to observe and learn without being distracted by their own dog! Specialty classes such as Advanced and Greyhounds Only, do not have a make up class option. Regardless of the class you're in, if you miss a week, you will still receive your weekly Training Guide so you can stay current with the lessons! Please give us a call to schedule your make up session, and please let us know if you have any questions.

While we are happy to offer transfer options (see below for details), we do not offer refunds.

Yes! But we usually recommend that dogs living in the same household come to separate classes. If you have more than one dog, please give us a call to discuss further.

Yes, in most cases. Intermediate class is open to dogs 5 1/2 months of age or older - or to pups who've graduated from our puppy class who may be younger. If you're successfully past the common "puppy problems" (i.e., house training, excessive mouthing, etc.) then intermediate class is probably right for you. Please contact us, we'll be happy to answer questions!

Class funds are not pro-rated nor transferable to private in-home training (which is charged separately).Exceptions to this are indicated above. You may still transfer your remaining class funds to daycare if you so choose.

1. Call to let us know 3 business days or more before the start date of your class, and we will transfer you to a future class session, at no additional charge. *Limit one transfer at no charge. If you need to transfer more than once, a 50.00 fee applies on each transfer* 2. If your class has not yet begun, we'd be glad to transfer class funds to private in-home training instead - a $50 transfer fee will apply. *This option does not apply to specialty classes* 3. If your class has already begun, but you have not attended any of your classes yet, we'd be glad to transfer class funds to private in-home training instead - a $50 transfer fee will apply. *This option does not apply to specialty classes* **If you qualify for class fund transfer as outlined above please note- in-home training rates vary based upon the behaviors being worked with, so there may be additional charges above what you have already paid for class. 4. You may transfer class funds to our daycare program at no additional charge.

Yes!! You'll learn about the clicker and how to use it properly in class!

Kids 13 years of age and older can accompany their parent/s with the dog to intermediate class. Kids 13 years or older can also handle the dog on the floor during class as long as our Handlers Waiver has been completed and signed by parent/guardian, who must attend each week's class with their child.

We do not offer transfers options for this scenario, but you will continue to receive your emailed training guides each week as usual, so you can stay current with the lessons. Additionally, we suggest that you schedule and attend make up sessions for the week/s you've missed.

NO!! We've had "senior" aged dogs through our classes, they're never too old to learn!

Kids 13 years of age and older can accompany their parent/s with the dog to advanced class. Kids 13 years or older can also handle the dog on the floor during class as long as our Handlers Waiver has been completed and signed by parent/guardian, who must attend each week's class with their child.

To add a new question go to app settings and press "Manage Questions" button.The Advanced class will help you take your dogs' training to the next level in reliability. Your understanding of the techniques of luring, shaping, and capturing to train behavior will grow as you teach your dog new skills - and continue to perfect many of the behaviors you began working on during Intermediate class, like loose leash walking, stays, and recalls! New behaviors such as a foundational nose work game called "find it" (where your dog will use his sense of smell to locate treats hidden in the building), will be introduced. You can also look forward to fun training games in class too, designed to strengthen your dogs responses despite intense distractions, and much, much more... If you and your dog have graduated our Intermediate class, you're ready for Advanced class. Oh, and don't be intimidated by the word "Advanced"... you're not yet "advanced" when you start class - but you and your canine friend sure will be, by the time you graduate! Advanced class is also taught using the principles of positive reinforcement, and the clicker method.

Our specialty classes do not allow for make ups. You will receive your weekly training guide per usual, so you can stay current. Our trainers are more than happy to help should you have questions on anything you missed.

While we're happy to transfer you to the next available class, we do not offer refunds.

No, completion of our Intermediate or Greyhound Only class is a pre-requisite for the Advanced class.

Yes! See below for a list of organization websites with search features to help you find a qualified professional in your area. This list is comprised of organizations where membership guarantees the use of scientifically sound, positive reinforcement-based techniques: Truly Dog Friendly http://www.trulydogfriendly.com/blog/?page_id=2 The Pet Professional Guild http://www.petprofessionalguild.com/ The Association of Animal Behavior Professionals http://www.associationofanimalbehaviorprofessionals.com/ Karen Pryor Academy for Dog Trainers https://www.karenpryoracademy.com/find-a-trainer International Association of Animal Behavior Consultants https://iaabc.org Victoria Stilwell Positively Dog Training http://positively.com/

This type of service is usually referred to as "board and train" or "boot camp", and no, we do not. We do offer in-home training and behavior consultation services, to teach you how to teach your dog, but we do not take the dog from you, nor do we do the training for you. **We want to caution anyone considering sending their dog away for training, that we are NOT aware of any such services available in our area except places that use harsh methods e.g. prong/choke/shock collars. It is your responsibility to know exactly what your dog will endure in the name of training should you decide to have someone else do it for you -be sure you really know what's going to go on. It would be a good idea to keep in mind that if the promises made by someone who's going to train your dog for you sound "too good to be true" they probably are. Here's an article that outlines a few very good reasons you'd be wise to really think twice before you make the decision to send your dog away for someone else to train: http://ferndogtraining.com/why-sending-your-dog-away-for-training-doesnt-work/ If you are thinking about sending your dog away for training, please give us a call before you decide - there are much simpler and safer options to consider!

Yes. This information applies to private in-home help for "basic" training challenges (such as house training, mouthing, chewing, loose leash walking, coming when called, counter surfing, etc.) only. If you're looking for help with aggressive behavior click here or call us for more information. Details and what you can expect from a private consultation for basic training challenges: * Your consultant will typically meet with you and your dog at your home. In some cases, your session can take place at our facility in Troy. * The fee for an in-home training appointment is $125.00 per hour for appointments scheduled during a weekday. * The Saturday appointment fee is $135.00 per hour. **Your initial appointment will last approximately 90 minutes. Subsequent visits if necessary or desired, will last approximately 1 hour in length - fees apply as outlined above * Note: If you live more than 10 miles one-way from our Troy facility, mileage and drive-time charges may apply * A customized written summary of your consultation and behavior change plan is available to you for an additional fee of $125.00 over and above the private consultation fee. If opted for, this will be provided to you via email, the next business day following your appointment. * If you do not choose the customized written summary option, general training guidelines and information will be provided to you via email the next business day following your appointment. You are strongly encouraged to take thorough notes during your consultation appointment. * Email and phone follow-up with your consultant is provided for 6 weeks after your appointment, at no charge. * Payment is due at the end of each session/s. Check, cash, or Visa/MC/Discover cards accepted. * If you've decided to proceed, please either reply to this email, or give us a call at 248.588.3222. We'll send you a Behavior History Questionnaire to complete as the next step. Thanks again for contacting us for help! Please let us know if you have any questions, and we look forward to hearing from you soon.

Read the links below for the best advice on things to look for during your search for a trainer/training school program, and do your homework! Choosing a dog trainer - Buyer Beware! http://www.woofology.com/PosReinforcement.html http://dogtrainer.quickanddirtytips.com/find-behavior-expert.aspx See our entire page with resources and information on this subject at Choosing a Training Professional and Training Methods

We specialize solely in dog behavior and training. All of our Instructors have extensive educational backgrounds in canine behavior, are Certified Professional Dog Trainers through the Certification Council for Professional Dog Trainers (CCPDT) and have been teaching dogs and their people collectively for many decades. Read about our Instructors here.

Most of Oakland County and parts of Macomb County. **Note; If you live more that 10 miles one-way from our facility, mileage & drive time charges may apply.

While we're happy to transfer you to our next available class, we do not offer refunds.

Our specilaty classes do not allow for make ups. You will receive your weekly training guide per usual, so you can stay current. Our trainers are more than happy to help should you have any questions on anything you missed.